Returns / Exchanges
If are not satisfied with your purchase from us, you can return or exchange the product within 14 days from the date of delivery.
Return / Exchange Process for UAE & GCC
- Please inform us about the item which you wish to return through emailing us at firstname.lastname@example.org to initiate the return process.
- You can ship your products back to us using a registered courier service.
- Once we receive your returned item, we will process your refund.
- Refunds will be issued through the Original Mode of Payment.
- You can place a exchange your order for the same item in a different size or just to order any other item.
Rules and Conditions for Return / Exchange:
- Return/Exchange can only be made within 14 days from the date of delivery.
- We can only accept returns of products in a good condition along with the original packaging.
- If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund.
- Please note that we reserve the right to refuse any returned shipments if the product has been used or damaged.
- Shipping fees are non-refundable.
- In a rare case that the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees applied.